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Practice Guidelines & Policies

Writer: thaduru sumanth reddy
thaduru sumanth reddy
Apr 19
3 min read

Please read these guidelines before booking a session. By booking, you agree to the terms below.

About Aranya Bloom

Aranya Bloom is a mental wellness and therapy practice offering evidence-based individual therapy, couples and family therapy, and corporate wellness services. All sessions are conducted by Raksha Sindhunoori, a qualified mental health professional based in Pune, India. Sessions are available online and in-person.

Services & Session Durations

  • Free Discovery Call — 15 minutes (no charge)

  • 30-Min Healing Session — 30 minutes

  • Individual Therapy Session — 50–60 minutes

  • Couples & Family Therapy — 75 minutes

  • Corporate Wellness Workshop — Duration and pricing by arrangement

Session Fees & Payment

Session fees are as listed on the booking page. Please confirm the current fee before booking. Fees are payable in INR.

For individual consultations, the session details are shared as follows:

  • Session Duration: 50 minutes

  • Fee: INR 4,160 (subject to update — refer to booking page for current pricing)

  • Your slot is confirmed once payment is made. Until payment is received, the slot remains open for others.

Booking Policy

  • Appointments are offered on a first-come, first-served basis.

  • Please book at least 24 hours in advance, ideally 72 hours ahead, so Raksha can plan adequately for your session.

  • Your slot is confirmed only upon payment. Until then, it remains open for other clients.

Cancellation & Rescheduling Policy

If you need to reschedule or cancel your session, please inform Raksha at least 24 hours in advance. Cancellations made within 24 hours of the scheduled time will be charged the full session fee.

Updated Policy (effective January 1, 2026):

  • Cancellation or rescheduling within 24–8 hours of the session: 50% of the session fee is charged. The rescheduled session is valid for up to one month, after which the full fee is considered used.

  • Cancellation or rescheduling within 8 hours or less of the session: Full session fee is charged.

  • No-shows without notice: Full session fee is charged.

To reschedule or cancel, please reach out directly via email at aranyabloom@gmail.com or use the rescheduling link in your confirmation email.

Confidentiality

All information shared in sessions is strictly confidential and protected under the Mental Healthcare Act, 2017 and applicable professional ethics. Raksha will not disclose your information without explicit consent, except:

  • When there is a serious or imminent risk of harm to you or another person

  • Where required by a court order or applicable law

  • Under mandatory reporting requirements

Professional Boundaries

Therapy requires clear professional boundaries for the safety and wellbeing of both client and therapist. Sessions are conducted in a professional capacity and follow RCI guidelines. Personal contact outside of sessions should be limited to scheduling communication unless otherwise agreed.

Emergency Protocol

Aranya Bloom does not provide crisis intervention or emergency mental health services. If you are experiencing a mental health emergency or are at risk of harming yourself or others, please contact:

  • iCall (TISS): 9152987821

  • Vandrevala Foundation: 1860-2662-345 (24x7)

  • NIMHANS: 080-46110007

  • Your nearest hospital emergency department

Online Session Guidelines

  • Ensure you are in a private, quiet space where you will not be interrupted for the duration of the session.

  • Use a stable internet connection. If you experience technical difficulties, please notify Raksha immediately.

  • Sessions will not be recorded without the explicit, mutual, and written consent of both parties.

  • Please avoid attending sessions while driving, in public spaces, or in environments where confidentiality cannot be maintained.

Feedback & Grievances

Your comfort and wellbeing are paramount. If you have concerns about any aspect of your sessions or the practice, please share them directly with Raksha at aranyabloom@gmail.com. All feedback is taken seriously and handled with care.

Thank you for entrusting Aranya Bloom with your wellbeing. 🌿

 
 
 

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